
As a trainer who runs many educational lectures every year it might seem strange that I am suggesting that some things are better taught outside of a training workshop. But my years of owning salons have taught me that to build a successful business you need to do more than just build a team of highly skilled individuals.Of course the technical skills in skin analysis, sales and customer service are something that you always need to keep at a high level.
Download my article from Aesthetic Practitioners Journal (APJ) – July 2011 here – Building a Champion Team (pdf-188kb)